1. Introduction

Welcome to IndusAstro, a service provided by Genfix Technologies Pvt. Ltd. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy. Please take the time to review this policy thoroughly.

2. Definitions

• "Personal Information" refers to any information that can be used to identify an individual, such as name, email address, date of birth, and payment details.

• "Services" refers to the Vedic Astrology offerings provided by IndusAstro, including but not limited to Premium Daily Predictions, Kundali Predictions, Match Making Reports, and various other personalized astrological reports.

• "Cookies" are small files stored on your device that help us recognize you and remember your preferences.

• "Third-Party Services" refers to external service providers, advertisers, or partners who may process your data on our behalf or provide additional functionalities to our website.

3. Information We Collect

To provide you with personalized astrological services, we collect various types of information:

• Personal Information: During registration or when purchasing our services, we may collect your name, email address, mobile number, payment details, date, time, place of birth, gender, and other relevant details necessary for generating accurate astrological predictions.

• Profile Information: You may choose to upload a profile picture or other personal details, which will be stored as part of your account.

• IP Address: We automatically collect your IP address when you visit our website to help us understand your location, device type, and to improve the security of our services.

• Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can manage your cookie preferences through your browser settings.

• Server Logs: Our servers automatically collect non-personally identifiable information, such as your browser type, operating system, and the URL of the website that referred you to our site. This data is used to improve our website and services.

4. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide you with personalized astrological predictions, reports, and other services based on your preferences and birth details.

• Account Management: To manage your account, verify your identity, and ensure the security of your information.

• Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.

• Marketing and Promotions: To send you promotional offers, newsletters, and updates about our services. You can opt-out of marketing communications at any time.

• Website Improvement: To monitor and analyze usage patterns on our website, helping us improve our services and user experience.

• Compliance: To comply with legal obligations, protect our rights, and cooperate with law enforcement when necessary.

5. Information Sharing

We may share your information with:

• Third-Party Service Providers: These include payment processors, data storage providers, and analytics partners who assist us in delivering our services. These third parties are bound by confidentiality agreements and are not permitted to use your information for their own purposes.

• Legal Authorities: If required by law or in response to a legal request, we may disclose your information to law enforcement or other governmental authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We take data security seriously and have implemented industry-standard measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure payment gateways. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once your data is no longer needed, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use both session cookies (temporary) and persistent cookies (long-term) to enhance your browsing experience. Cookies help us remember your login details and tailor content to your interests. You can control the use of cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe that we have inadvertently collected such information, please contact us so that we can delete it.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your data to these countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Genfix Technologies Pvt. Ltd.
1st Floor, Module - 17,
Webel IT Park, Phase-2,
Paribahan Nagar, Matigara,
Siliguri, West Bengal, India,
Pin - 734010.

Email: [email protected]
Phone: +919733377781